Exchange & Return
Exchange Policy
Need to exchange? No problem! If we have the size you need, we'll swap it out. If not, we'll give you store credit instead. Just cover the return shipping, usually around 120-250 INR.
Return Policy
Returns are case-by-case, but if approved, you'll get shop credit. It's calculated as (Product Value + Taxes - Return Cost). Return cost is 180 INR. Once we get your return and check it, you'll get your credit in about 72 hours.
Delay Policy
Sometimes things don't go as planned. If your order's delayed beyond our estimated timelines, you can cancel for a full refund. Just let us know. And if it's a logistics hiccup, your delivery might take another 1-2 weeks.
We're all about transparency and making sure you're happy. Got questions? Reach out to our friendly customer service team anytime.
Got damaged goods?
Don't worry! You can get a full refund if the item is defective, damaged, or incorrect. Just let us know right away.
Note : Video Evidence of opening the parcel required.
Monetary Refunds
Monetary refunds are rare and are issued only in exceptional cases such as damaged goods or manufacturing defects but if you're eligible, we'll process it back to your original payment method or Google Pay. Your bank might take 5-10 days to show it. Reach out if you need help!